If you're struggling to locate your activation e-mail, sometimes required to login to the Sweat Wallet app, don't worry!
Providing you've opted into crypto from the Sweatcoin app, an email will have been sent to you. Just double check your email inbox (the email address which is linked to your Sweatcoin account) for the following subject line:
"Important: SWEAT wallet backup code ❗Do not delete or share ❗"
Be sure to check your junk, recently deleted and spam folders as well, in case the email has gone into one of those.
If you really can't find your code anywhere mentioned above, you can reset your Sweat Wallet and connect a new one directly from the app — no need to contact support:
- Open Sweat Wallet and sign in with your Apple or Google account. This creates a new wallet.
- In Sweat Wallet, tap Connect to Sweatcoin.
- The Sweatcoin app will show a connection dialog — tap Connect.
- You'll see your old wallet and your new wallet listed. Tap Connect new wallet.
Your Sweatcoin account is now linked to your new wallet. Please note: tokens from your old wallet will not carry over. Future earnings will go to your new wallet.