If you've lost access to your wallet (e.g. lost your seed phrase), you can connect a new wallet directly from the app — no need to contact support.
- Open Sweat Wallet and sign in with your Apple or Google account. This creates a new wallet.
- In Sweat Wallet, tap Connect to Sweatcoin.
- The Sweatcoin app will show a connection dialog — tap Connect.
- You'll see your old wallet and your new wallet listed. Tap Connect new wallet.
Your Sweatcoin account is now linked to your new wallet. Please note: tokens from your old wallet will not carry over. Future earnings will go to your new wallet.