Sweatcoin and Sweat Wallet are two separate apps, run with separate systems.
Handled by Sweatcoin support — help.sweatco.in
- Registration and login errors in the Sweatcoin app, including the "DC error"
- Marketplace / shop orders: purchases with sweatcoins, delivery and order status
- Your sweatcoin balance and offers
- Challenges
- Prize draws run in the Sweatcoin app, and their fulfilment
Sweat Wallet support has no access to Sweatcoin-side systems, so these cannot be checked or fixed from this side. Contact Sweatcoin support at help.sweatco.in with the exact error text, your device model, your OS version, and the step where it fails.
Handled here, in Sweat Wallet
- Your $SWEAT balance, claiming, sending and receiving
- Grow Jars and their earnings
- Sweat Wallet login and wallet recovery
- SWEAT MAX
- Multichain, trading and bridging
One thing that sits across both: your Sweat Wallet only mints $SWEAT while it is connected to your Sweatcoin account, and the Sweatcoin app validates the steps. Connection problems are covered in How does $SWEAT connect to Sweatcoin?